Hosting facilities
Our servers are hosted in multiple facilities and include redundant power, UPS, cooling and fiber. The premises are secured with biometric authentication, key card access and video surveillance, with 24x7 staffed NOC and customer support.
Backup
All your data, which includes the data in the database as well as your uploaded files, is stored in a RAID 10 redundant disk array. At any point in time we have 3 separate backup snapshots of the complete system: daily, weekly and monthly. In addition to that, the main system database is backed up daily to a different geographical location.
Encryption
From the moment you login, Hubtree uses the industry standard SSL encryption for all communication between the browser and the server. This makes it virtually impossible for anyone except authorized logged in users to see your jobs, files, messages etc. Our SSL certificate is issued by Comodo and is supported in all modern browsers.
Sensitive information storage
When you sign up or login, you transmit your password to us. We store only encrypted passwords in our database and our logs never contain any sensitive information.